Incident HistorySupport

Live Status\Incident History

October 22, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Oct 22, 2025, 10:30 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 22, 2025, 10:43 AM UTC
    Issue resolved on monitor recovery.

October 20, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Oct 20, 2025, 7:11 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 20, 2025, 7:16 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Oct 20, 2025, 6:55 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 20, 2025, 9:23 AM UTC
    Issue resolved on monitor recovery.

October 8, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 8, 2025, 6:01 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 8, 2025, 6:11 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 8, 2025, 4:27 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 8, 2025, 4:37 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 8, 2025, 1:08 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 8, 2025, 1:17 AM UTC
    Issue resolved on monitor recovery.

October 7, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 7, 2025, 9:50 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 7, 2025, 10:09 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Oct 7, 2025, 10:24 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Oct 7, 2025, 10:39 PM UTC
    Issue resolved on monitor recovery.

October 1, 2025

Outage

Site Unreachable / WorkFlex App

  • Opened
    Oct 1, 2025, 7:07 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 1, 2025, 7:27 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 1, 2025, 4:19 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 1, 2025, 5:03 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Oct 1, 2025, 5:12 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Oct 1, 2025, 6:07 AM UTC
    Issue resolved on monitor recovery.

August 14, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Aug 14, 2025, 4:57 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Aug 14, 2025, 5:19 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Aug 14, 2025, 12:31 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Aug 14, 2025, 12:33 PM UTC
    Issue resolved on monitor recovery.

July 15, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jul 15, 2025, 10:10 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jul 15, 2025, 10:30 AM UTC
    Issue resolved on monitor recovery.

July 12, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jul 12, 2025, 8:26 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jul 12, 2025, 8:35 PM UTC
    Issue resolved on monitor recovery.

June 27, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 27, 2025, 7:16 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 27, 2025, 7:18 PM UTC
    Issue resolved on monitor recovery.

June 21, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 21, 2025, 2:35 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 21, 2025, 2:37 AM UTC
    Issue resolved on monitor recovery.

June 20, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 20, 2025, 1:31 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 20, 2025, 1:34 PM UTC
    Issue resolved on monitor recovery.

June 19, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 19, 2025, 9:04 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 19, 2025, 9:06 PM UTC
    Issue resolved on monitor recovery.

June 14, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 14, 2025, 3:11 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 14, 2025, 3:15 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Jun 14, 2025, 3:59 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Jun 14, 2025, 4:07 PM UTC
    Issue resolved on monitor recovery.

June 12, 2025

Outage

Site Unreachable / WorkFlex Trust Center

  • Opened
    Jun 12, 2025, 6:01 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 12, 2025, 8:19 PM UTC
    Issue resolved on monitor recovery.

June 6, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 6, 2025, 10:30 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 6, 2025, 10:32 PM UTC
    Issue resolved on monitor recovery.

June 5, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jun 5, 2025, 6:08 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 5, 2025, 6:12 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jun 5, 2025, 10:32 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 5, 2025, 10:33 AM UTC
    Issue resolved on monitor recovery.

June 4, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jun 4, 2025, 7:14 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 4, 2025, 7:40 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jun 4, 2025, 12:28 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 4, 2025, 12:38 PM UTC
    Issue resolved on monitor recovery.

June 3, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jun 3, 2025, 1:13 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 3, 2025, 1:23 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Website

  • Opened
    Jun 3, 2025, 4:30 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 3, 2025, 4:45 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jun 3, 2025, 3:30 AM UTC
    Issue opened on monitor failure.
  • Identified
    Jun 3, 2025, 3:30 AM UTC
    Root cause was that the monitoring agent was blocked by our WAF
  • Resolved
    Jun 3, 2025, 3:50 AM UTC
    Issue resolved on monitor recovery.

May 29, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    May 29, 2025, 2:22 PM UTC
    Issue opened on monitor failure.
  • Resolved
    May 29, 2025, 2:29 PM UTC
    Issue resolved on monitor recovery.

May 21, 2025

Outage

Site Unreachable / WorkFlex Login

  • Resolved
    May 21, 2025, 11:48 AM UTC
    A database issue resulted in some of our backend nodes stalling and being disconnected from the load balancer
  • Resolved
    May 21, 2025, 11:58 AM UTC
    Issue was resolved

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    May 21, 2025, 3:05 AM UTC
    Issue opened on monitor failure.
  • Resolved
    May 21, 2025, 3:09 AM UTC
    Issue resolved on monitor recovery.

May 20, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    May 20, 2025, 2:50 PM UTC
    Failed deployment resulted in multiple nodes being disconnected from the load balancer.
  • Resolved
    May 20, 2025, 2:59 PM UTC
    Issue resolved on monitor recovery.

May 18, 2025

Outage

Site Unreachable / WorkFlex Trust Center

  • Opened
    May 18, 2025, 10:37 PM UTC
    Issue opened on monitor failure.
  • Resolved
    May 19, 2025, 12:10 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    May 19, 2025, 1:05 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    May 19, 2025, 1:45 AM UTC
    Issue resolved on monitor recovery.

May 7, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    May 7, 2025, 6:14 PM UTC
    Issue opened on monitor failure.
  • Resolved
    May 7, 2025, 6:18 PM UTC
    Issue resolved on monitor recovery.

May 6, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    May 6, 2025, 12:15 PM UTC
    Issue opened on monitor failure.
  • Resolved
    May 6, 2025, 12:24 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    May 6, 2025, 12:26 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    May 6, 2025, 12:34 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    May 6, 2025, 12:37 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    May 6, 2025, 12:41 PM UTC
    Issue resolved on monitor recovery.

April 30, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 30, 2025, 3:38 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 30, 2025, 3:40 AM UTC
    Issue resolved on monitor recovery.

April 22, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 22, 2025, 7:30 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 22, 2025, 7:33 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 22, 2025, 7:05 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 22, 2025, 7:07 AM UTC
    Issue resolved on monitor recovery.

April 15, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 15, 2025, 5:58 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 15, 2025, 5:59 AM UTC
    Issue resolved on monitor recovery.

April 11, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 11, 2025, 2:46 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 11, 2025, 2:49 PM UTC
    Issue resolved on monitor recovery.

April 8, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 8, 2025, 6:35 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 8, 2025, 6:39 PM UTC
    Issue resolved on monitor recovery.

April 4, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 4, 2025, 3:23 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 4, 2025, 3:24 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 4, 2025, 3:04 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 4, 2025, 3:14 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Apr 4, 2025, 3:25 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Apr 4, 2025, 3:29 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Apr 4, 2025, 4:06 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Apr 4, 2025, 4:09 AM UTC
    Issue resolved on monitor recovery.

April 3, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 3, 2025, 8:32 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 3, 2025, 8:36 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 3, 2025, 9:36 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 3, 2025, 9:42 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Apr 3, 2025, 10:32 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Apr 3, 2025, 10:34 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 3, 2025, 5:36 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 3, 2025, 5:38 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Apr 3, 2025, 2:33 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 3, 2025, 2:36 AM UTC
    Issue resolved on monitor recovery.

April 2, 2025

Outage

Site Unreachable / WorkFlex Trust Center

  • Opened
    Apr 2, 2025, 9:12 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 2, 2025, 9:14 AM UTC
    Issue resolved on monitor recovery.

April 1, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Apr 1, 2025, 1:01 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Apr 1, 2025, 1:15 PM UTC
    Issue resolved on monitor recovery.

March 30, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Mar 30, 2025, 9:09 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 30, 2025, 9:18 AM UTC
    Issue resolved on monitor recovery.

March 29, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Mar 29, 2025, 3:05 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 29, 2025, 3:08 PM UTC
    Issue resolved on monitor recovery.

March 24, 2025

Minor Outage

Site Unreachable / WorkFlex Login

  • Opened
    Mar 24, 2025, 5:59 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 24, 2025, 6:05 PM UTC
    Resolved, root cause was a flaky deployment.

March 15, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Mar 15, 2025, 12:04 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 15, 2025, 12:13 PM UTC
    Issue resolved on monitor recovery.

March 11, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Mar 11, 2025, 12:45 PM UTC
    Issue opened on monitor failure.
  • Investigating
    Mar 11, 2025, 12:46 PM UTC
    We are investigating an issue regarding user access to our site related to the email OTP and general page loading.
  • Identified
    Mar 11, 2025, 12:50 PM UTC
    We have resolved the issue related to general page loading and are now working on the issues with email OTP that are not received.
  • Identified
    Mar 11, 2025, 1:15 PM UTC
    We have identified an overflowing task queue as a root cause and resolved the issue.
  • Resolved
    Mar 11, 2025, 1:18 PM UTC
    Issue resolved on monitor recovery.

March 10, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Mar 10, 2025, 4:05 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 10, 2025, 4:12 PM UTC
    Issue resolved on monitor recovery.

March 9, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Mar 9, 2025, 1:15 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 9, 2025, 1:17 AM UTC
    Issue resolved on monitor recovery.

March 8, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Mar 8, 2025, 10:35 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 8, 2025, 10:36 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Mar 8, 2025, 10:41 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Mar 8, 2025, 10:48 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Mar 8, 2025, 11:47 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Mar 8, 2025, 11:49 PM UTC
    Issue resolved on monitor recovery.

March 7, 2025

Outage

Site Unreachable / WorkFlex Website

  • Opened
    Mar 7, 2025, 11:32 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 7, 2025, 11:40 AM UTC
    Issue resolved on monitor recovery.

February 25, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Feb 25, 2025, 2:31 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 25, 2025, 2:33 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Feb 25, 2025, 2:42 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Feb 25, 2025, 2:46 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Feb 25, 2025, 2:53 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Feb 25, 2025, 2:58 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Feb 25, 2025, 3:11 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Feb 25, 2025, 3:15 PM UTC
    Issue resolved on monitor recovery.

February 24, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Feb 24, 2025, 5:05 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 24, 2025, 5:08 PM UTC
    Issue resolved on monitor recovery.

February 23, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Feb 23, 2025, 8:40 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 23, 2025, 8:43 AM UTC
    Issue resolved on monitor recovery.

February 15, 2025

Maintenance

Site Unreachable / WorkFlex Login

  • Identified
    Feb 15, 2025, 8:58 PM UTC
    Scheduled maintenance to switch our load balancing setup
  • Resolved
    Feb 15, 2025, 9:43 PM UTC
    Maintenance completed successfully.

February 14, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Feb 14, 2025, 6:26 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 14, 2025, 6:31 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Feb 14, 2025, 7:31 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Feb 14, 2025, 7:35 PM UTC
    Issue resolved on monitor recovery.

February 12, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Feb 12, 2025, 4:57 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 12, 2025, 5:03 PM UTC
    Issue resolved on monitor recovery.

February 10, 2025

Outage

Site Unreachable / WorkFlex Website

  • Opened
    Feb 10, 2025, 7:35 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 10, 2025, 7:45 PM UTC
    Issue resolved on monitor recovery.

January 28, 2025

Outage

Site Unreachable / WorkFlex Website

  • Opened
    Jan 28, 2025, 7:14 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 28, 2025, 7:15 PM UTC
    Issue resolved on monitor recovery.

January 27, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 27, 2025, 4:13 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 27, 2025, 4:18 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Jan 27, 2025, 4:23 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Jan 27, 2025, 4:32 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Jan 27, 2025, 4:44 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Jan 27, 2025, 4:50 PM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Jan 27, 2025, 4:57 PM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Jan 27, 2025, 5:01 PM UTC
    Issue resolved on monitor recovery.

January 22, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 22, 2025, 11:47 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 22, 2025, 11:55 AM UTC
    Issue resolved on monitor recovery.

January 20, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 20, 2025, 6:31 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 20, 2025, 6:34 PM UTC
    Issue resolved on monitor recovery.

January 18, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 18, 2025, 4:15 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 18, 2025, 4:29 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 18, 2025, 8:34 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 18, 2025, 8:34 AM UTC
    Issue resolved on monitor recovery.

January 12, 2025

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Jan 12, 2025, 11:17 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 12, 2025, 11:26 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 12, 2025, 10:17 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 12, 2025, 10:19 PM UTC
    Issue resolved on monitor recovery.

January 7, 2025

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Jan 7, 2025, 4:03 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jan 7, 2025, 4:04 AM UTC
    Issue resolved on monitor recovery.

December 21, 2024

Outage

Site Unreachable / WorkFlex Website

  • Opened
    Dec 21, 2024, 8:22 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Dec 21, 2024, 8:23 AM UTC
    Issue resolved on monitor recovery.

December 16, 2024

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Dec 16, 2024, 2:40 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Dec 16, 2024, 2:43 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Dec 16, 2024, 2:48 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Dec 16, 2024, 2:54 AM UTC
    Issue resolved on monitor recovery.

December 5, 2024

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Dec 5, 2024, 6:34 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Dec 5, 2024, 7:05 PM UTC
    Issue resolved on monitor recovery.

December 4, 2024

Missing Data

Site Unreachable / WorkFlex Login

  • Opened
    Dec 4, 2024, 10:09 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Dec 4, 2024, 10:19 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Help Center

  • Opened
    Dec 4, 2024, 2:24 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Dec 4, 2024, 2:26 AM UTC
    Issue resolved on monitor recovery.

November 30, 2024

Outage

Site Unreachable / WorkFlex Trust Center

  • Opened
    Nov 30, 2024, 12:18 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Nov 30, 2024, 12:22 AM UTC
    Issue resolved on monitor recovery.

November 28, 2024

Missing Data

Site Unreachable / WorkFlex Login

  • Opened
    Nov 28, 2024, 1:23 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Nov 28, 2024, 1:32 PM UTC
    Issue resolved on monitor recovery.

November 27, 2024

Outage

Site Unreachable / WorkFlex Trust Center

  • Opened
    Nov 27, 2024, 12:21 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Nov 27, 2024, 12:36 AM UTC
    Issue resolved on monitor recovery.

November 15, 2024

Outage

Site Unreachable / WorkFlex Trust Center

  • Opened
    Nov 15, 2024, 9:22 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Nov 15, 2024, 9:28 PM UTC
    Issue resolved on monitor recovery.

October 21, 2024

Missing Data

Site Unreachable / WorkFlex Login

  • Opened
    Oct 21, 2024, 7:26 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 21, 2024, 7:35 AM UTC
    Issue resolved on monitor recovery.

October 10, 2024

Outage

Site Unreachable / WorkFlex App

  • Opened
    Oct 10, 2024, 1:12 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 10, 2024, 2:40 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 10, 2024, 12:11 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 10, 2024, 2:33 PM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex App

  • Opened
    Oct 10, 2024, 1:20 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 10, 2024, 7:16 AM UTC
    Issue resolved on monitor recovery.

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Oct 10, 2024, 12:43 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Oct 10, 2024, 7:17 AM UTC
    Issue resolved on monitor recovery.

September 24, 2024

Outage

Site Unreachable / WorkFlex Login

  • Opened
    Sep 24, 2024, 7:24 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Sep 24, 2024, 7:39 PM UTC
    Issue resolved on monitor recovery.

September 6, 2024

Outage

Site Unreachable / WorkFlex Website

  • Opened
    Sep 6, 2024, 8:30 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Sep 6, 2024, 9:20 PM UTC
    Issue resolved on monitor recovery.

August 14, 2024

Maintenance

Site Unreachable / WorkFlex Website

  • Opened
    Aug 14, 2024, 6:52 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Aug 14, 2024, 6:57 PM UTC
    Issue resolved on monitor recovery.

Maintenance

Site Unreachable / WorkFlex Website

  • Opened
    Aug 14, 2024, 10:29 AM UTC
    Issue opened on monitor failure.
  • Monitoring
    Aug 14, 2024, 10:38 AM UTC
  • Resolved
    Aug 14, 2024, 10:40 AM UTC
    Issue resolved on monitor recovery.

July 31, 2024

Outage

Site Unreachable

  • Opened
    Jul 31, 2024, 4:40 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jul 31, 2024, 4:55 PM UTC
    We accidentally rolled out an old and now expired SSL certificate. We were able to roll back to the newer SSL certificate and are taking measures so this can not happen again.

June 30, 2024

Outage

Site Unreachable / WorkFlex App

  • Opened
    Jun 30, 2024, 11:18 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 30, 2024, 11:38 AM UTC
    The auto-renewal of an SSL certificate ran into a DNS-based error. Issue is resolved now.

June 18, 2024

Outage

Site Unreachable

  • Opened
    Jun 18, 2024, 4:07 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Jun 18, 2024, 4:26 PM UTC
    We ran into an issue during a deployment of our HA login service resulting in the cluster breaking up. We restarted the cluster and now login works again.

May 15, 2024

Degraded

Site Unreachable

  • Opened
    May 15, 2024, 3:50 PM UTC
    Performance degradation causing the site to load very slowly. Investigating...
  • Resolved
    May 15, 2024, 4:01 PM UTC
    Performance issue was resolved.

March 15, 2024

Missing Data

Site Unreachable / WorkFlex Website

  • Opened
    Mar 15, 2024, 2:08 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 15, 2024, 2:09 PM UTC
    Issue resolved on monitor recovery.

Maintenance

Site Unreachable / WorkFlex Website

  • Opened
    Mar 15, 2024, 11:31 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 15, 2024, 11:41 AM UTC
    Issue resolved on monitor recovery.

March 1, 2024

Missing Data

Site Unreachable / WorkFlex Website

  • Opened
    Mar 1, 2024, 1:04 PM UTC
    Issue opened on monitor failure.
  • Resolved
    Mar 1, 2024, 1:05 PM UTC
    Issue resolved on monitor recovery.

February 14, 2024

Maintenance

Site Unreachable / WorkFlex Website

  • Opened
    Feb 14, 2024, 10:28 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Feb 14, 2024, 10:52 AM UTC
    Issue resolved on monitor recovery.
  • Unresolved
    Feb 14, 2024, 11:09 AM UTC
    Issue re-opened on monitor failure.
  • Resolved
    Feb 14, 2024, 11:34 AM UTC
    Issue resolved on monitor recovery.

November 3, 2023

Missing Data

Site Unreachable

  • Opened
    Nov 3, 2023, 7:32 AM UTC
    Issue opened on monitor failure.
  • Resolved
    Nov 3, 2023, 7:52 AM UTC
  • Resolved
    Nov 3, 2023, 7:52 AM UTC
    False positive due to misconfigured monitor