Support

Live Status\Incident History

June 27, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 27, 2025, 7:16 PM UTC

Duration: 2min 32sec

  • Opened
    Jun 27, 2025, 7:16 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 27, 2025, 7:18 PM UTC

    Issue resolved on monitor recovery.

June 21, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 21, 2025, 2:35 AM UTC

Duration: 1min 17sec

  • Opened
    Jun 21, 2025, 2:35 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 21, 2025, 2:37 AM UTC

    Issue resolved on monitor recovery.

June 20, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 20, 2025, 1:31 PM UTC

Duration: 2min 10sec

  • Opened
    Jun 20, 2025, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 20, 2025, 1:34 PM UTC

    Issue resolved on monitor recovery.

June 19, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 19, 2025, 9:04 PM UTC

Duration: 1min 52sec

  • Opened
    Jun 19, 2025, 9:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 19, 2025, 9:06 PM UTC

    Issue resolved on monitor recovery.

June 14, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 14, 2025, 3:11 PM UTC

Duration: 12min 8sec

  • Opened
    Jun 14, 2025, 3:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 14, 2025, 3:15 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jun 14, 2025, 3:59 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jun 14, 2025, 4:07 PM UTC

    Issue resolved on monitor recovery.

June 12, 2025

Site Unreachable / WorkFlex Trust Center

Outage

Opened: Jun 12, 2025, 6:01 PM UTC

Duration: 2hrs 18min 26sec

  • Opened
    Jun 12, 2025, 6:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 12, 2025, 8:19 PM UTC

    Issue resolved on monitor recovery.

June 6, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 6, 2025, 10:30 PM UTC

Duration: 1min 44sec

  • Opened
    Jun 6, 2025, 10:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 6, 2025, 10:32 PM UTC

    Issue resolved on monitor recovery.

June 5, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jun 5, 2025, 6:08 PM UTC

Duration: 4min 25sec

  • Opened
    Jun 5, 2025, 6:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 5, 2025, 6:12 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Login

Outage

Opened: Jun 5, 2025, 10:32 AM UTC

Duration: 18sec

  • Opened
    Jun 5, 2025, 10:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 5, 2025, 10:33 AM UTC

    Issue resolved on monitor recovery.

June 4, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: Jun 4, 2025, 7:14 PM UTC

Duration: 26min 40sec

  • Opened
    Jun 4, 2025, 7:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2025, 7:40 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Login

Outage

Opened: Jun 4, 2025, 12:28 PM UTC

Duration: 9min 57sec

  • Opened
    Jun 4, 2025, 12:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2025, 12:38 PM UTC

    Issue resolved on monitor recovery.

June 3, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: Jun 3, 2025, 1:13 PM UTC

Duration: 10min 35sec

  • Opened
    Jun 3, 2025, 1:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 3, 2025, 1:23 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Website

Outage

Opened: Jun 3, 2025, 4:30 AM UTC

Duration: 14min 59sec

  • Opened
    Jun 3, 2025, 4:30 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 3, 2025, 4:45 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Login

Outage

Opened: Jun 3, 2025, 3:30 AM UTC

Duration: 20min

  • Opened
    Jun 3, 2025, 3:30 AM UTC

    Issue opened on monitor failure.

  • Identified
    Jun 3, 2025, 3:30 AM UTC

    Root cause was that the monitoring agent was blocked by our WAF

  • Resolved
    Jun 3, 2025, 3:50 AM UTC

    Issue resolved on monitor recovery.

May 29, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: May 29, 2025, 2:22 PM UTC

Duration: 7min 20sec

  • Opened
    May 29, 2025, 2:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 29, 2025, 2:29 PM UTC

    Issue resolved on monitor recovery.

May 21, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: May 21, 2025, 11:48 AM UTC

Duration: 0sec

  • Resolved
    May 21, 2025, 11:48 AM UTC

    A database issue resulted in some of our backend nodes stalling and being disconnected from the load balancer

  • Resolved
    May 21, 2025, 11:58 AM UTC

    Issue was resolved

Site Unreachable / WorkFlex Help Center

Outage

Opened: May 21, 2025, 3:05 AM UTC

Duration: 4min 6sec

  • Opened
    May 21, 2025, 3:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 21, 2025, 3:09 AM UTC

    Issue resolved on monitor recovery.

May 20, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: May 20, 2025, 2:50 PM UTC

Duration: 8min 44sec

  • Opened
    May 20, 2025, 2:50 PM UTC

    Failed deployment resulted in multiple nodes being disconnected from the load balancer.

  • Resolved
    May 20, 2025, 2:59 PM UTC

    Issue resolved on monitor recovery.

May 18, 2025

Site Unreachable / WorkFlex Trust Center

Outage

Opened: May 18, 2025, 10:37 PM UTC

Duration: 2hrs 12min 47sec

  • Opened
    May 18, 2025, 10:37 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 19, 2025, 12:10 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 19, 2025, 1:05 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 19, 2025, 1:45 AM UTC

    Issue resolved on monitor recovery.

May 7, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: May 7, 2025, 6:14 PM UTC

Duration: 3min 44sec

  • Opened
    May 7, 2025, 6:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 7, 2025, 6:18 PM UTC

    Issue resolved on monitor recovery.

May 6, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: May 6, 2025, 12:15 PM UTC

Duration: 20min 32sec

  • Opened
    May 6, 2025, 12:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 6, 2025, 12:24 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 6, 2025, 12:26 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 6, 2025, 12:34 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    May 6, 2025, 12:37 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    May 6, 2025, 12:41 PM UTC

    Issue resolved on monitor recovery.

April 30, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 30, 2025, 3:38 AM UTC

Duration: 1min 34sec

  • Opened
    Apr 30, 2025, 3:38 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 30, 2025, 3:40 AM UTC

    Issue resolved on monitor recovery.

April 22, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 22, 2025, 7:30 PM UTC

Duration: 2min 46sec

  • Opened
    Apr 22, 2025, 7:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 22, 2025, 7:33 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 22, 2025, 7:05 AM UTC

Duration: 2min 38sec

  • Opened
    Apr 22, 2025, 7:05 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 22, 2025, 7:07 AM UTC

    Issue resolved on monitor recovery.

April 15, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 15, 2025, 5:58 AM UTC

Duration: 1min 27sec

  • Opened
    Apr 15, 2025, 5:58 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 15, 2025, 5:59 AM UTC

    Issue resolved on monitor recovery.

April 11, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 11, 2025, 2:46 PM UTC

Duration: 2min 48sec

  • Opened
    Apr 11, 2025, 2:46 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 11, 2025, 2:49 PM UTC

    Issue resolved on monitor recovery.

April 8, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 8, 2025, 6:35 PM UTC

Duration: 3min 51sec

  • Opened
    Apr 8, 2025, 6:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 8, 2025, 6:39 PM UTC

    Issue resolved on monitor recovery.

April 4, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 4, 2025, 3:23 PM UTC

Duration: 42sec

  • Opened
    Apr 4, 2025, 3:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2025, 3:24 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 4, 2025, 3:04 AM UTC

Duration: 16min 33sec

  • Opened
    Apr 4, 2025, 3:04 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 4, 2025, 3:14 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 4, 2025, 3:25 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 4, 2025, 3:29 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 4, 2025, 4:06 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 4, 2025, 4:09 AM UTC

    Issue resolved on monitor recovery.

April 3, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 3, 2025, 8:32 PM UTC

Duration: 4min 4sec

  • Opened
    Apr 3, 2025, 8:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2025, 8:36 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 3, 2025, 9:36 AM UTC

Duration: 7min 45sec

  • Opened
    Apr 3, 2025, 9:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2025, 9:42 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Apr 3, 2025, 10:32 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Apr 3, 2025, 10:34 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 3, 2025, 5:36 AM UTC

Duration: 2min 57sec

  • Opened
    Apr 3, 2025, 5:36 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2025, 5:38 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Apr 3, 2025, 2:33 AM UTC

Duration: 2min 12sec

  • Opened
    Apr 3, 2025, 2:33 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 3, 2025, 2:36 AM UTC

    Issue resolved on monitor recovery.

April 2, 2025

Site Unreachable / WorkFlex Trust Center

Outage

Opened: Apr 2, 2025, 9:12 AM UTC

Duration: 1min 59sec

  • Opened
    Apr 2, 2025, 9:12 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 2, 2025, 9:14 AM UTC

    Issue resolved on monitor recovery.

April 1, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: Apr 1, 2025, 1:01 PM UTC

Duration: 13min 48sec

  • Opened
    Apr 1, 2025, 1:01 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 1, 2025, 1:15 PM UTC

    Issue resolved on monitor recovery.

March 30, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Mar 30, 2025, 9:09 AM UTC

Duration: 9min 25sec

  • Opened
    Mar 30, 2025, 9:09 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 30, 2025, 9:18 AM UTC

    Issue resolved on monitor recovery.

March 29, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Mar 29, 2025, 3:05 PM UTC

Duration: 2min 21sec

  • Opened
    Mar 29, 2025, 3:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 29, 2025, 3:08 PM UTC

    Issue resolved on monitor recovery.

March 24, 2025

Site Unreachable / WorkFlex Login

Minor Outage

Opened: Mar 24, 2025, 5:59 PM UTC

Duration: 6min 3sec

  • Opened
    Mar 24, 2025, 5:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 24, 2025, 6:05 PM UTC

    Resolved, root cause was a flaky deployment.

March 15, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Mar 15, 2025, 12:04 PM UTC

Duration: 8min 46sec

  • Opened
    Mar 15, 2025, 12:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 15, 2025, 12:13 PM UTC

    Issue resolved on monitor recovery.

March 11, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: Mar 11, 2025, 12:45 PM UTC

Duration: 32min 23sec

  • Opened
    Mar 11, 2025, 12:45 PM UTC

    Issue opened on monitor failure.

  • Investigating
    Mar 11, 2025, 12:46 PM UTC

    We are investigating an issue regarding user access to our site related to the email OTP and general page loading.

  • Identified
    Mar 11, 2025, 12:50 PM UTC

    We have resolved the issue related to general page loading and are now working on the issues with email OTP that are not received.

  • Identified
    Mar 11, 2025, 1:15 PM UTC

    We have identified an overflowing task queue as a root cause and resolved the issue.

  • Resolved
    Mar 11, 2025, 1:18 PM UTC

    Issue resolved on monitor recovery.

March 10, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Mar 10, 2025, 4:05 PM UTC

Duration: 6min 58sec

  • Opened
    Mar 10, 2025, 4:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 10, 2025, 4:12 PM UTC

    Issue resolved on monitor recovery.

March 9, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Mar 9, 2025, 1:15 AM UTC

Duration: 1min 29sec

  • Opened
    Mar 9, 2025, 1:15 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 9, 2025, 1:17 AM UTC

    Issue resolved on monitor recovery.

March 8, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Mar 8, 2025, 10:35 PM UTC

Duration: 10min 50sec

  • Opened
    Mar 8, 2025, 10:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 8, 2025, 10:36 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 8, 2025, 10:41 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 8, 2025, 10:48 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Mar 8, 2025, 11:47 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Mar 8, 2025, 11:49 PM UTC

    Issue resolved on monitor recovery.

March 7, 2025

Site Unreachable / WorkFlex Website

Outage

Opened: Mar 7, 2025, 11:32 AM UTC

Duration: 8min 4sec

  • Opened
    Mar 7, 2025, 11:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 7, 2025, 11:40 AM UTC

    Issue resolved on monitor recovery.

February 25, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Feb 25, 2025, 2:31 PM UTC

Duration: 14min 26sec

  • Opened
    Feb 25, 2025, 2:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 25, 2025, 2:33 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 25, 2025, 2:42 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 25, 2025, 2:46 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 25, 2025, 2:53 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 25, 2025, 2:58 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 25, 2025, 3:11 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 25, 2025, 3:15 PM UTC

    Issue resolved on monitor recovery.

February 24, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Feb 24, 2025, 5:05 PM UTC

Duration: 2min 48sec

  • Opened
    Feb 24, 2025, 5:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 24, 2025, 5:08 PM UTC

    Issue resolved on monitor recovery.

February 23, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Feb 23, 2025, 8:40 AM UTC

Duration: 2min 16sec

  • Opened
    Feb 23, 2025, 8:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 23, 2025, 8:43 AM UTC

    Issue resolved on monitor recovery.

February 15, 2025

Site Unreachable / WorkFlex Login

Maintenance

Posted: Feb 15, 2025, 8:58 PM UTC

  • Identified
    Feb 15, 2025, 8:58 PM UTC

    Scheduled maintenance to switch our load balancing setup

  • Resolved
    Feb 15, 2025, 9:43 PM UTC

    Maintenance completed successfully.

February 14, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Feb 14, 2025, 6:26 PM UTC

Duration: 9min 32sec

  • Opened
    Feb 14, 2025, 6:26 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 14, 2025, 6:31 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 14, 2025, 7:31 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 14, 2025, 7:35 PM UTC

    Issue resolved on monitor recovery.

February 12, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Feb 12, 2025, 4:57 PM UTC

Duration: 5min 58sec

  • Opened
    Feb 12, 2025, 4:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 12, 2025, 5:03 PM UTC

    Issue resolved on monitor recovery.

February 10, 2025

Site Unreachable / WorkFlex Website

Outage

Opened: Feb 10, 2025, 7:35 PM UTC

Duration: 9min 28sec

  • Opened
    Feb 10, 2025, 7:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 10, 2025, 7:45 PM UTC

    Issue resolved on monitor recovery.

January 28, 2025

Site Unreachable / WorkFlex Website

Outage

Opened: Jan 28, 2025, 7:14 PM UTC

Duration: 52sec

  • Opened
    Jan 28, 2025, 7:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 28, 2025, 7:15 PM UTC

    Issue resolved on monitor recovery.

January 27, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 27, 2025, 4:13 PM UTC

Duration: 26min 5sec

  • Opened
    Jan 27, 2025, 4:13 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 27, 2025, 4:18 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 27, 2025, 4:23 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 27, 2025, 4:32 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 27, 2025, 4:44 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 27, 2025, 4:50 PM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Jan 27, 2025, 4:57 PM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Jan 27, 2025, 5:01 PM UTC

    Issue resolved on monitor recovery.

January 22, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 22, 2025, 11:47 AM UTC

Duration: 8min 38sec

  • Opened
    Jan 22, 2025, 11:47 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 22, 2025, 11:55 AM UTC

    Issue resolved on monitor recovery.

January 20, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 20, 2025, 6:31 PM UTC

Duration: 3min 15sec

  • Opened
    Jan 20, 2025, 6:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 20, 2025, 6:34 PM UTC

    Issue resolved on monitor recovery.

January 18, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 18, 2025, 4:15 PM UTC

Duration: 14min 6sec

  • Opened
    Jan 18, 2025, 4:15 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 18, 2025, 4:29 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 18, 2025, 8:34 AM UTC

Duration: 35sec

  • Opened
    Jan 18, 2025, 8:34 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 18, 2025, 8:34 AM UTC

    Issue resolved on monitor recovery.

January 12, 2025

Site Unreachable / WorkFlex Login

Outage

Opened: Jan 12, 2025, 11:17 PM UTC

Duration: 8min 57sec

  • Opened
    Jan 12, 2025, 11:17 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 12, 2025, 11:26 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 12, 2025, 10:17 PM UTC

Duration: 2min 41sec

  • Opened
    Jan 12, 2025, 10:17 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 12, 2025, 10:19 PM UTC

    Issue resolved on monitor recovery.

January 7, 2025

Site Unreachable / WorkFlex Help Center

Outage

Opened: Jan 7, 2025, 4:03 AM UTC

Duration: 1min 23sec

  • Opened
    Jan 7, 2025, 4:03 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 7, 2025, 4:04 AM UTC

    Issue resolved on monitor recovery.

December 21, 2024

Site Unreachable / WorkFlex Website

Outage

Opened: Dec 21, 2024, 8:22 AM UTC

Duration: 1min 21sec

  • Opened
    Dec 21, 2024, 8:22 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 21, 2024, 8:23 AM UTC

    Issue resolved on monitor recovery.

December 16, 2024

Site Unreachable / WorkFlex Help Center

Outage

Opened: Dec 16, 2024, 2:40 AM UTC

Duration: 8min 1sec

  • Opened
    Dec 16, 2024, 2:40 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 16, 2024, 2:43 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Dec 16, 2024, 2:48 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Dec 16, 2024, 2:54 AM UTC

    Issue resolved on monitor recovery.

December 5, 2024

Site Unreachable / WorkFlex Help Center

Outage

Opened: Dec 5, 2024, 6:34 PM UTC

Duration: 31min 20sec

  • Opened
    Dec 5, 2024, 6:34 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2024, 7:05 PM UTC

    Issue resolved on monitor recovery.

December 4, 2024

Site Unreachable / WorkFlex Login

Missing Data

Opened: Dec 4, 2024, 10:09 PM UTC

Duration: 9min 46sec

  • Opened
    Dec 4, 2024, 10:09 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 4, 2024, 10:19 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Help Center

Outage

Opened: Dec 4, 2024, 2:24 AM UTC

Duration: 1min 21sec

  • Opened
    Dec 4, 2024, 2:24 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 4, 2024, 2:26 AM UTC

    Issue resolved on monitor recovery.

November 30, 2024

Site Unreachable / WorkFlex Trust Center

Outage

Opened: Nov 30, 2024, 12:18 AM UTC

Duration: 4min 35sec

  • Opened
    Nov 30, 2024, 12:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 30, 2024, 12:22 AM UTC

    Issue resolved on monitor recovery.

November 28, 2024

Site Unreachable / WorkFlex Login

Missing Data

Opened: Nov 28, 2024, 1:23 PM UTC

Duration: 8min 48sec

  • Opened
    Nov 28, 2024, 1:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 28, 2024, 1:32 PM UTC

    Issue resolved on monitor recovery.

November 27, 2024

Site Unreachable / WorkFlex Trust Center

Outage

Opened: Nov 27, 2024, 12:21 AM UTC

Duration: 14min 11sec

  • Opened
    Nov 27, 2024, 12:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 27, 2024, 12:36 AM UTC

    Issue resolved on monitor recovery.

November 15, 2024

Site Unreachable / WorkFlex Trust Center

Outage

Opened: Nov 15, 2024, 9:22 PM UTC

Duration: 6min 27sec

  • Opened
    Nov 15, 2024, 9:22 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 15, 2024, 9:28 PM UTC

    Issue resolved on monitor recovery.

October 21, 2024

Site Unreachable / WorkFlex Login

Missing Data

Opened: Oct 21, 2024, 7:26 AM UTC

Duration: 9min 10sec

  • Opened
    Oct 21, 2024, 7:26 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 21, 2024, 7:35 AM UTC

    Issue resolved on monitor recovery.

October 10, 2024

Site Unreachable / WorkFlex App

Outage

Opened: Oct 10, 2024, 1:12 PM UTC

Duration: 1hr 28min 23sec

  • Opened
    Oct 10, 2024, 1:12 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2024, 2:40 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Login

Outage

Opened: Oct 10, 2024, 12:11 PM UTC

Duration: 2hrs 21min 9sec

  • Opened
    Oct 10, 2024, 12:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2024, 2:33 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex App

Outage

Opened: Oct 10, 2024, 1:20 AM UTC

Duration: 5hrs 55min 19sec

  • Opened
    Oct 10, 2024, 1:20 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2024, 7:16 AM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Login

Outage

Opened: Oct 10, 2024, 12:43 AM UTC

Duration: 6hrs 34min 30sec

  • Opened
    Oct 10, 2024, 12:43 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 10, 2024, 7:17 AM UTC

    Issue resolved on monitor recovery.

September 24, 2024

Site Unreachable / WorkFlex Login

Outage

Opened: Sep 24, 2024, 7:24 PM UTC

Duration: 15min 7sec

  • Opened
    Sep 24, 2024, 7:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 24, 2024, 7:39 PM UTC

    Issue resolved on monitor recovery.

September 6, 2024

Site Unreachable / WorkFlex Website

Outage

Opened: Sep 6, 2024, 8:30 PM UTC

Duration: 49min 54sec

  • Opened
    Sep 6, 2024, 8:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 6, 2024, 9:20 PM UTC

    Issue resolved on monitor recovery.

August 14, 2024

Site Unreachable / WorkFlex Website

Maintenance

Posted: Aug 14, 2024, 6:52 PM UTC

  • Opened
    Aug 14, 2024, 6:52 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 14, 2024, 6:57 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Website

Maintenance

Posted: Aug 14, 2024, 10:29 AM UTC

  • Opened
    Aug 14, 2024, 10:29 AM UTC

    Issue opened on monitor failure.

  • Monitoring
    Aug 14, 2024, 10:38 AM UTC
  • Resolved
    Aug 14, 2024, 10:40 AM UTC

    Issue resolved on monitor recovery.

July 31, 2024

Site Unreachable

Outage

Opened: Jul 31, 2024, 4:40 PM UTC

Duration: 14min 45sec

  • Opened
    Jul 31, 2024, 4:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 31, 2024, 4:55 PM UTC

    We accidentally rolled out an old and now expired SSL certificate. We were able to roll back to the newer SSL certificate and are taking measures so this can not happen again.

June 30, 2024

Site Unreachable / WorkFlex App

Outage

Opened: Jun 30, 2024, 11:18 AM UTC

Duration: 19min 49sec

  • Opened
    Jun 30, 2024, 11:18 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 30, 2024, 11:38 AM UTC

    The auto-renewal of an SSL certificate ran into a DNS-based error. Issue is resolved now.

June 18, 2024

Site Unreachable

Outage

Opened: Jun 18, 2024, 4:07 PM UTC

Duration: 19min 19sec

  • Opened
    Jun 18, 2024, 4:07 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 18, 2024, 4:26 PM UTC

    We ran into an issue during a deployment of our HA login service resulting in the cluster breaking up. We restarted the cluster and now login works again.

May 15, 2024

Site Unreachable

Degraded Performance

Opened: May 15, 2024, 3:50 PM UTC

Duration: 10min 38sec

  • Opened
    May 15, 2024, 3:50 PM UTC

    Performance degradation causing the site to load very slowly. Investigating...

  • Resolved
    May 15, 2024, 4:01 PM UTC

    Performance issue was resolved.

March 15, 2024

Site Unreachable / WorkFlex Website

Missing Data

Opened: Mar 15, 2024, 2:08 PM UTC

Duration: 35sec

  • Opened
    Mar 15, 2024, 2:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 15, 2024, 2:09 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable / WorkFlex Website

Maintenance

Posted: Mar 15, 2024, 11:31 AM UTC

  • Opened
    Mar 15, 2024, 11:31 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 15, 2024, 11:41 AM UTC

    Issue resolved on monitor recovery.

March 1, 2024

Site Unreachable / WorkFlex Website

Missing Data

Opened: Mar 1, 2024, 1:04 PM UTC

Duration: 46sec

  • Opened
    Mar 1, 2024, 1:04 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 1, 2024, 1:05 PM UTC

    Issue resolved on monitor recovery.

February 14, 2024

Site Unreachable / WorkFlex Website

Maintenance

Posted: Feb 14, 2024, 10:28 AM UTC

  • Opened
    Feb 14, 2024, 10:28 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 14, 2024, 10:52 AM UTC

    Issue resolved on monitor recovery.

  • Unresolved
    Feb 14, 2024, 11:09 AM UTC

    Issue re-opened on monitor failure.

  • Resolved
    Feb 14, 2024, 11:34 AM UTC

    Issue resolved on monitor recovery.

November 3, 2023

Site Unreachable

Missing Data

Opened: Nov 3, 2023, 7:32 AM UTC

Duration: 19min 53sec

  • Opened
    Nov 3, 2023, 7:32 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 3, 2023, 7:52 AM UTC
  • Resolved
    Nov 3, 2023, 7:52 AM UTC

    False positive due to misconfigured monitor

September 7, 2023

Site Unreachable / WorkFlex Website

Maintenance

Posted: Sep 7, 2023, 9:23 PM UTC

  • Opened
    Sep 7, 2023, 9:23 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 7, 2023, 9:33 PM UTC

    Issue resolved on monitor recovery.

August 28, 2023

Site Unreachable / WorkFlex Website

Maintenance

Posted: Aug 28, 2023, 7:40 PM UTC

  • Opened
    Aug 28, 2023, 7:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 28, 2023, 7:50 PM UTC

    Issue resolved on monitor recovery.

August 3, 2023

Site Unreachable / WorkFlex Website

Maintenance

Posted: Aug 3, 2023, 3:31 PM UTC

  • Opened
    Aug 3, 2023, 3:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 3, 2023, 3:41 PM UTC

    Issue resolved on monitor recovery.

July 16, 2023

Site Unreachable / WorkFlex Website

Maintenance

Posted: Jul 16, 2023, 12:14 AM UTC

  • Opened
    Jul 16, 2023, 12:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 16, 2023, 12:23 AM UTC

    Issue resolved on monitor recovery.